Hiring all yearOperations and admin
Run the schedule board for a team of field technicians.
A month, full time
$1,210–1,560
$7 to $9 an hour
Read the ad
Remote job, hiring all year
Hiring all yearCustomer service
Remote · Full time · US business hours
Customer service rep
Be the voice a US business is known for. You answer every call, book the work and keep customers coming back.
- Pay
- About $1,040–1,390 a month
- Full time, at $6 to $8 an hour
- Hours
- Full time, from home
- US business hours, on the client’s clock
- Who hires
- US small businesses
- Many in home services
- Paid by
- The business, directly
- In US dollars, never through us
- Cost to you
- Nothing, ever
Hiring all year. This is not a single vacancy. Pass our screen and you join the bench for this role, where businesses hiring a customer service rep can see you and ask to interview you.
The job
Answer the phones, book the work, keep customers coming back.
Small businesses lose work every day to calls nobody answers. You fix that. You are the first voice their customers hear: you answer calls, texts and emails, book jobs into the schedule, and make sure nobody is left waiting. Many of our clients are home service companies, like cleaning, HVAC, plumbing and roofing, so you learn how those businesses run.
What you will do
- Answer inbound calls, texts, chats and emails on the business’s clock
- Book, reschedule and confirm jobs in their scheduling software
- Quote from their price list and follow up on estimates
- Log every conversation in the CRM so nothing is lost
- Handle complaints calmly, and pass on what needs the owner
What you need
- 2 or more years of remote customer service for companies in the US, UK, Canada or Australia
- Excellent spoken and written English
- Full time on US business hours, long term
- Stable internet, a quiet workspace, and backup power and internet for outages
Good to have
- Experience in a home service business
- Spanish, for businesses with Spanish-speaking customers
- Sales experience: booking the job is part of selling it
Software you may use
- Jobber
- Housecall Pro
- ServiceTitan
- HubSpot
- Zendesk
- Slack
Every business has its own. You work in theirs.
Pay
About $1,040 to $1,390 a month, full time, at $6 to $8 an hour. Paid by the business directly, in US dollars, usually through Wise, Payoneer or Deel.
How it works
Four steps. None of them cost you anything.
Apply
About five minutes, with your résumé and a 60 to 90 second intro video.
We screen you
Your English, your experience, a typing test and your setup. About one in two hundred applicants clears it.
We build your profile
Your intro video, a branded résumé and our written assessment, on the bench businesses hire from. We also send it to owners who have asked us for someone.
A business hires you
We set up the interview and host it. If they hire you, you work for them and they pay you, directly.
Apply
Apply as a customer service rep.
About five minutes. A résumé and an intro video are both required, and applications without them are not reviewed.
- A link to your résumé
- A 60 to 90 second intro video, recorded on your phone
- About five minutes
More roles
The other roles.
All four are hiring all year. See all of careers.
Hiring all yearSales
Call leads fast, book the appointments, follow up until they close.
A month, full time
$1,210–1,560
$7 to $9 an hour
Read the ad
Hiring all yearOperations and admin
Run the back office, build the systems, lead the remote team.
A month, full time
$1,560–2,080
$9 to $12 an hour
Read the ad