Hiring all yearCustomer service
Answer the phones, book the work, keep customers coming back.
A month, full time
$1,040–1,390
$6 to $8 an hour
Read the ad
Remote job, hiring all year
Hiring all yearOperations and admin
Remote · Full time · US business hours
Dispatcher
Own the board. You decide which technician goes where, and you keep the day running when it changes.
- Pay
- About $1,210–1,560 a month
- Full time, at $7 to $9 an hour
- Hours
- Full time, from home
- US business hours, on the client’s clock
- Who hires
- US small businesses
- Many in home services
- Paid by
- The business, directly
- In US dollars, never through us
- Cost to you
- Nothing, ever
Hiring all year. This is not a single vacancy. Pass our screen and you join the bench for this role, where businesses hiring a dispatcher can see you and ask to interview you.
The job
Run the schedule board for a team of field technicians.
Home service companies run on their schedule. As their dispatcher you assign every job, route the technicians, and replan the day when a job runs long, a truck breaks down or an emergency call comes in. Customers get their arrival times, technicians get clear jobs, and the owner stops running the board from their phone.
What you will do
- Assign jobs by location, skill and availability
- Route technicians, and reroute them as the day changes
- Keep customers updated with arrival times and confirmations
- Fit emergency calls into a full day
- Close out jobs so notes and invoices are ready for billing
What you need
- 2 or more years of dispatch or scheduling for a field service, logistics or home service business
- Excellent spoken and written English
- Calm under pressure, and quick with a map
- Full time on US business hours, long term
- Stable internet, a quiet workspace, and backup power and internet for outages
Good to have
- Experience with dispatch software such as ServiceTitan, Jobber, Housecall Pro or Workiz
- Spanish, for businesses with Spanish-speaking crews
- Customer service experience
Software you may use
- ServiceTitan
- Jobber
- Housecall Pro
- Workiz
- Google Maps
- Slack
Every business has its own. You work in theirs.
Pay
About $1,210 to $1,560 a month, full time, at $7 to $9 an hour. Paid by the business directly, in US dollars, usually through Wise, Payoneer or Deel.
How it works
Four steps. None of them cost you anything.
Apply
About five minutes, with your résumé and a 60 to 90 second intro video.
We screen you
Your English, your experience, a typing test and your setup. About one in two hundred applicants clears it.
We build your profile
Your intro video, a branded résumé and our written assessment, on the bench businesses hire from. We also send it to owners who have asked us for someone.
A business hires you
We set up the interview and host it. If they hire you, you work for them and they pay you, directly.
Apply
Apply as a dispatcher.
About five minutes. A résumé and an intro video are both required, and applications without them are not reviewed.
- A link to your résumé
- A 60 to 90 second intro video, recorded on your phone
- About five minutes
More roles
The other roles.
All four are hiring all year. See all of careers.
Hiring all yearSales
Call leads fast, book the appointments, follow up until they close.
A month, full time
$1,210–1,560
$7 to $9 an hour
Read the ad
Hiring all yearOperations and admin
Run the back office, build the systems, lead the remote team.
A month, full time
$1,560–2,080
$9 to $12 an hour
Read the ad