Sharlene

A BA in Communication and four years supporting a US company remotely, where her job was managing communication across teams and stakeholders and chasing follow-ups until things moved. Her documentation work is the better evidence: she built project intake processes, Microsoft Forms and Source of Truth trackers at TGI Direct, and supported cross-functional teams with process documentation and workflow standardisation. That is writing judged on whether other people can use it without asking questions. Her CV is cleanly and consistently written.

Her four years at O'Ready were fully remote to a US company, where she led the daily operations and team alignment meetings, which means being the person who starts the day and holds everyone to what they said. She also supported its Bangkok sister company on an international conference, coordinating local partners, vendors and government representatives across borders. Her toolkit is broad and operational rather than decorative: Asana, ClickUp, Planner and Odoo for projects, HubSpot, GoHighLevel and Salesmate for CRM, PurelyHR and Sage for people and payroll, Navan for travel, and LinkedIn, Indeed and ZipRecruiter for hiring

She builds the thing that stops work falling through. Her most recent project was not doing tasks but designing how tasks would be tracked: intake processes, forms, and a single source of truth so a company could see what its projects were actually doing. Before that she spent four years as the person who ran the alignment meeting, held the schedule, chased the stakeholders and reviewed the timesheets. The international event work shows the same instinct applied under pressure, with vendors, government representatives and speakers all needing to be in the right place. She is a coordinator by temperament, not just by title.