The benchCandidate profile, prepared by Hirevado

Interviewing elsewhereCustomer service

Andres

CSR/data quality specialist

4.5 years being customer service, from data quality operations to coordinating remote operators and analysts.

Rate
$6–7 /hr
Paid to them directly
Based in
Colombia
Typing test
37 wpm
100% accurate
Internet
260 Mbps
Languages
English, Spanish

Our recommendation

Why we recommend Andres.

Four and a half years at Genius Sports, an established sports data business rather than a gig platform, covering both sides of it: two and a half years on the data quality floor doing labelling, annotation and verification, then two years coordinating the remote operators and analysts, holding their schedules, training new starters, monitoring their quality and resolving incidents while events were live. Since then he has specialised in AI training data, reviewing and correcting audio to millisecond-level timestamp accuracy at Landing IA and now Alignerr, with Python training for data analysis behind it. He is the only candidate on the roster from this discipline, and he arrives with both the hands-on standard and the experience of holding a team to it.

Assessed by HirevadoOne in two hundred applicants pass our screen.

Andres’s day against yours

Your hours, in Andres’s time.

Andres is based in Colombia. Pick your time zone to see your working day, 8 AM to 6 PM, on their clock.

Your time zone

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The assessment

English and writing

English is a working tool for him rather than a line on a CV. He reviews and corrects English audio transcription to millisecond-level timestamp accuracy, which means catching what a speaker actually said rather than what the machine guessed — a demanding comprehension task that most candidates could not do. At Genius Sports he spent two years communicating schedule changes to clients and remote teams in English and training new operators in it. His day-to-day work runs on English technical guidelines, quality documentation and incident reports, and his own CV reads cleanly throughout. He rates himself B2, which reads as a candid self-assessment from someone whose written and comprehension work is plainly stronger than the label implies. Spanish is his native language.

Remote readiness

Every role since 2021 has been remote, and the Genius Sports coordination seat was remote team management rather than simply remote work. He held schedules for operators and analysts across locations, communicated changes to clients and remote teams, and resolved incidents while sports events were live, which leaves no room for a delayed reply. Since then Landing IA and Alignerr have both been asynchronous remote work delivered to deadline against strict formatting standards.

Cultural fit

The progression at Genius Sports is the signal worth reading. Two and a half years on the data quality floor doing labelling, annotation and verification, then two years coordinating the people doing that work, training new operators and monitoring their quality. Someone promoted from the work into running the work usually knows the standard well enough to hold others to it.

English and writing

English is a working tool for him rather than a line on a CV. He reviews and corrects English audio transcription to millisecond-level timestamp accuracy, which means catching what a speaker actually said rather than what the machine guessed — a demanding comprehension task that most candidates could not do. At Genius Sports he spent two years communicating schedule changes to clients and remote teams in English and training new operators in it. His day-to-day work runs on English technical guidelines, quality documentation and incident reports, and his own CV reads cleanly throughout. He rates himself B2, which reads as a candid self-assessment from someone whose written and comprehension work is plainly stronger than the label implies. Spanish is his native language.

Remote readiness

Every role since 2021 has been remote, and the Genius Sports coordination seat was remote team management rather than simply remote work. He held schedules for operators and analysts across locations, communicated changes to clients and remote teams, and resolved incidents while sports events were live, which leaves no room for a delayed reply. Since then Landing IA and Alignerr have both been asynchronous remote work delivered to deadline against strict formatting standards.

Cultural fit

The progression at Genius Sports is the signal worth reading. Two and a half years on the data quality floor doing labelling, annotation and verification, then two years coordinating the people doing that work, training new operators and monitoring their quality. Someone promoted from the work into running the work usually knows the standard well enough to hold others to it.

Software they already use

  • Microsoft ExcelMicrosoft Office
  • Google SheetsGoogle Workspace
  • SlackTeam chat

Skills

  • Data Annotation
  • Data Labelling
  • Image and Video Annotation
  • Audio Transcription Review
  • Timestamp Synchronisation
  • Data Quality Control
  • Quality Assurance
  • Data Verification
  • Process Monitoring
  • Incident Reporting
  • Incident Resolution
  • Remote Team Coordination
  • Operator Training
  • Performance Monitoring
  • Schedule Management
  • Client Communication
  • Data Analysis
  • Python
  • Monday CRM

Résumé

Andres’s branded résuméTheir full work history, prepared by Hirevado. Contact details are shared once an interview is arranged.Read the résumé

If you hire Andres

You pay us one flat fee from $1,500, once, and pay Andres $6–7 an hour directly. Replacements are free for up to a year, depending on the plan.

  • 60 days
  • 180 days
  • 1 year
See the plans

Next step

Ask to meet Andres.

  1. 01

    Press request. Add the days and times that suit you, or leave it to us.

  2. 02

    We check first that Andres is free, then find a time across both clocks.

  3. 03

    We host the call with you. Nothing is owed for an interview, or for a no.

If you hire Andres, you pay us one flat fee from $1,500, once, and pay Andres $6–7 an hour directly. Replacements are free for up to a year, depending on the plan.

Also available

See the whole bench

Prepared by Hirevado. Contact details are withheld until an interview is arranged. www.hirevado.com/candidates/andres

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