Bryan

Native Spanish with advanced English, and the record behind it is commercial rather than academic. He spent eighteen months on IHG hotel reservations handling guests across the US, Europe and Asia while upselling to increase booking value, which only works if the customer trusts the voice. Before that, nearly three years in consultative energy sales where he ranked among the top-performing representatives. At Toscano he explained technical flooring solutions clearly enough to close the sale, and at Roomonitor he resolved guest problems remotely for properties across Spain. He also taught himself English to professional fluency within a year, which says something about how he approaches a gap.

Every role since 2020 has been remote to international clients: US cleaning, US flooring, Spanish property management and global hotel reservations. El Salvador sits in US Central time with no daylight saving shift, so he is inside US business hours year-round and overlaps every US zone during the working day. His tooling is enterprise-grade rather than improvised: Salesforce, Genesys Cloud and Ameyo are platforms used by contact centres that measure everything, so queue discipline and CRM hygiene are already habits.

He closes loops and he closes sales, which is an unusual pairing at coordinator level. The Fresh Finish role is the clearest example: he was trusted with the quote and the close, not just the diary, then still followed the job through to a satisfaction survey afterwards. The entrepreneurial streak shows elsewhere too, in running small businesses of his own and in teaching himself a second language to working standard inside twelve months. He has also worked across five sectors in six years without a break, so he learns a new product and starts selling it quickly.