Zerneth

Fluent written and verbal English, evidenced by the work rather than a certificate. She owned executive reporting and leadership meeting rhythms for a Canadian CEO for nine years, which means writing briefings senior people act on. She currently prepares candidate CV reports for a Dublin executive search boutique placing senior corporate affairs appointments in top Irish companies — client-facing written output at a standard that boutique will not compromise on. She has also managed guest outreach and expert-panel submissions to Rolling Stone Culture Council, Fast Company and Forbes Council, and worked as a WordPress content editor and SEO writer earlier in her career. Her own CV is the most precisely structured on the roster.

Every role on her CV since 2013 has been remote, across Canadian, Australian, Irish and US clients. At MVT Canada she led Asian and Latin American operations simultaneously, which means holding delivery together across time zones as a daily discipline rather than an occasional adjustment. She has built the infrastructure remote teams depend on, SOPs, playbooks, scorecards, dashboards, escalation paths and follow-up cycles, at both MVT and NinjaVA. Her toolkit is deep and current: JobAdder and ATS platforms, Airtable, Monday.com, Notion, Asana, ClickUp, Jobber, HouseCall Pro, LinkedIn, Apollo, RocketReach, plus ChatGPT, Claude, Gemini and Perplexity.

She translates decisions into accountable execution, which is the whole job of a Chief of Staff. Her own description of the MVT role is the tell: partnering with the CEO and founders to turn vision and strategic priorities into operating plans, owners, deadlines and measurable outcomes, then monitoring high-priority initiatives and risks and escalating with clear context. She holds people to standards without needing to be the loudest voice — KPIs, SOPs, coaching, performance reviews, scorecards. Lean Six Sigma Yellow Belt, a physics degree from Philippine Normal University, and a Q1 Top Team recognition with national QA scores between 92.5% and 100% behind it. She also knows the outsourcing industry from the inside, having built the recruiting, onboarding and client success functions that agencies run on.